亚马逊关联就是亚马逊的一个保护机制,所谓关联,就是亚马逊通过技术手段得知卖家操作多个卖家账号,从而导致多个店铺被封禁。那么亚马逊店铺账户关联怎么办?如何有效申诉?附申诉模板!
如果确定亚马逊店铺账户因为手机号被关联,在此基础上,你可以通过以下步骤进行申诉:
1、准备材料:收集与手机号关联的相关证据,如手机号注册信息、使用记录等。另外,如果您的店铺与被关联的店铺在经营模式、供应链、产品等方面没有实际关联,请准备相应的证明材料。
2、撰写申诉信:撰写一封专业且有针对性的申诉信,阐述以下内容: a. 说明你的店铺账户被误关联的情况。 b. 提供手机号的注册和使用证据,证明手机号是你的个人财产,且与其他店铺无实质关系。 c. 陈述你店铺与被关联店铺在经营模式、供应链、产品等方面的区别。 d. 如果你已采取措施解除关联,请说明具体措施(如更换手机号)。 e. 保持诚实和透明,展现你对亚马逊平台规则的尊重和遵守。
3、提交申诉:登录亚马逊卖家后台,找到案件管理,创建一个新案件。选择合适的问题类别(如账户关联问题),在案件描述中简要说明情况,上传您的申诉信和相关证明材料。完成后提交案件。
4、跟进与沟通:亚马逊会对你的申诉进行审核。请留意平台的回复,如有需要,及时提供更多信息或材料。保持耐心和礼貌的沟通态度。
请注意,申诉结果取决于亚马逊的判断,可能会有不同的结果。在整个申诉过程中,保持诚实、专业和积极的态度,以争取恢复账户的可能性。
根据你的问题,小V给出的申述信内容如下:
Dear Amazon Seller Performance Team,
I hope this message finds you well. My name is [Your Name], and I am writing to appeal the suspension of my Amazon seller account ([Your Seller Account Name]) due to a false association with another seller account. After investigating the issue, I believe the association is a result of a shared phone number.
I want to clarify that my seller account is entirely separate from the associated account in terms of business operations, supply chain, and products. The phone number registered under my account is my personal property and has no substantial connection to the other seller account.
To support my appeal, I have attached the following documents:
Proof of phone number registration under my name.
Records of phone usage, demonstrating its exclusive use for my personal and business purposes.
Evidence illustrating the differences between my seller account and the associated account in terms of business models, supply chains, and products.
To prevent any future misunderstandings and to comply with Amazon's policies, I have taken the following actions:
Updated the phone number associated with my seller account.
Reviewed Amazon's policies to ensure full understanding and compliance with all guidelines and requirements.
I respectfully request that you reconsider the suspension of my Amazon seller account and lift the association with the other seller account. I have always been committed to providing excellent service to my customers and maintaining a professional and compliant business on the Amazon platform.
Please let me know if you need any additional information or documentation to support my appeal. I am more than willing to cooperate in any way necessary to resolve this issue promptly.
Thank you for your time and consideration. I look forward to your positive response and the reinstatement of my seller account.
Sincerely,
[Your Name]
[Your Seller Account Name]
[Your Email Address]
[Your Phone Number]
以上就是关于亚马逊店铺账户关联如何有效申诉的模板了,希望对大家有所帮助!